Not resolved

Found out after making reservation at this site we are charged $19.99 for using the site! We are unable to cancel reservation and are stuck with this "service fee" I am pissed!

Having had trouble with cnnections because of the storm (blizzard here!) I thouhgt customer service would be helpful! Not!! Customer service was not helpful.

Be careful using your search never know what you're gonna get! Reflects so poorly on so many good travel sites.

Just wish there was some place else to turn to to let people know low some companies will go to make a buck or two!

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